Laptop battery not charging properly
Q. I have a Toshiba Satellite A505 laptop computer that is about 3 years old. Recently I have noticed that my battery is acting weird. When I plug my laptop in, it only fills up to about an 87% charge,...
View ArticleFaulty optical drive may just need a good cleaning
Q. I can play, burn and watch DVDs with no problem. However, when I try to install a program from a CD, it refuses to load. The disc goes in but after about 25 seconds it ejects. This happens with...
View ArticleUpgrading your USB
Q. I have an older Dell computer that I am very happy with, except that it has USB 1.0 ports. Can it be upgraded to USB 2 ports? A. Provided that you have an expansion slot of some kind, you can easily...
View ArticleComputer not powering up could mean a faulty power supply
Q. I have a 2-yearold desktop computer. One night I turned it off as I usually do and the next morning it won’t power on. I’ve installed no new programs or hardware. It doesn’t beep and the monitor...
View ArticleTool for recovering data from an optical drive
Q. My computer was acting up so I burned 10 CDs to back up my files. After I made the backup my hard drive bit the dust. Now it appears that I really goofed up on on the first CD of the backup. The CD...
View ArticleTurning off Dell battery health notifications
Q. have a Dell laptop running Windows 7 and my battery life has decreased from excellent to good. Now every time I boot up, I get this annoying pop up from Dell Feature Enhancement Pack telling me that...
View ArticleAddress your problem before the warranty expires
Q. I have a new computer that constantly gives me a message that Firefox has stopped working. I am able to get it up and running again, but it happens several times a day. My computer is only 5 weeks...
View ArticleFaulty SD card may be accessible from a different PC
Q. I have a SD memory card full of photos that I can't seem to access on my MacBook Pro. I can see the images when the card is in the camera, but the computer wants to reinitialize the SD card....
View ArticleWhat’s using up my laptop battery?
Q. Is there a way to check how my laptop is utilizing the battery? I know I have something that must be chewing through most of my charge and I want to figure out what it might be.
View ArticleErrors with user profile could indicate hardware issues
Q. When I try to boot up my computer I get the following message: "The User Profile Service failed the logon. User profile cannot be loaded". It just started happening and I cannot access my computer....
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